Why begin at Ledger.com/Start®
Visiting Ledger.com/Start ensures you download genuine software and firmware directly from Ledger®’s official servers. This is essential to protect your hardware wallet from counterfeit apps or phishing pages that could compromise your funds. The official start page provides verified installation packages, device setup wizards, and clear recovery guidelines.
Getting Started: 9 Steps to Complete Setup
- Go to the official website: Open https://www.ledger.com/start. Choose your device model (Ledger Nano X, Nano S Plus, or Stax). Click “Download Ledger Live.”
 - Download Ledger Live App: Select the installer for Windows, macOS, or Linux. Never use unofficial sources or third-party app stores.
 - Install the App: Run the installer, accept permissions, and open the Ledger Live interface. This will guide you through device setup or restoration.
 - Connect your Ledger Hardware Wallet: Use the original USB cable. Ensure your device shows “Welcome to Ledger.” If it asks for your recovery phrase before setup, disconnect immediately.
 - Initialize your Device: Follow on-screen steps to create a PIN. Your Ledger® device will generate a recovery phrase (12, 18, or 24 words). Write these words by hand — do not photograph or store them digitally.
 - Verify your Recovery Seed: The device will request confirmation of random words to ensure you wrote them correctly. This recovery seed is your only backup to restore funds if your device is lost.
 - Install Apps for Blockchains: Inside Ledger Live Desktop, open the “Manager” tab, allow device access, and install coin apps such as Bitcoin, Ethereum, or Solana.
 - Add Accounts and Receive Crypto: Click “Add Account,” choose your asset, and verify the displayed address on your device. Always confirm on the physical screen — this prevents address-replacement malware attacks.
 - Secure and Maintain: Keep Ledger Live updated, enable password lock, and regularly check firmware updates. Store your recovery phrase offline in two separate secure places.
 
Ledger Live App and Cold Storage Security
The Ledger Live App works hand-in-hand with your hardware wallet to offer both usability and security. Transactions are verified on the device itself before being broadcast to the network. This cold-storage approach protects Bitcoin, Ethereum, and thousands of supported assets from online attacks. By setting up via Ledger.com/Start®, you ensure authentic software and firmware integrity for your secure element.
Security and Trust Tips
- 1️⃣ Never enter your recovery phrase into Ledger Live or any browser window.
 - 2️⃣ Only update firmware when Ledger Live notifies you through the official interface.
 - 3️⃣ Verify device authenticity during initialization on your screen — do not skip this step.
 - 4️⃣ Backup your recovery seed in two physical locations (preferably fire-resistant).
 - 5️⃣ Bookmark the official link Ledger.com/Start and avoid ads or sponsored links when searching online.
 
Frequently Asked Questions (FAQ)
1. What is Ledger.com/Start® used for?
It is the official onboarding portal for Ledger devices. You can download Ledger Live, initialize your hardware wallet, and access official firmware updates securely.
2. Is Ledger Live Desktop and Ledger Live Mobile the same thing?
They share the same core features but serve different platforms. Ledger Live Desktop is for Windows, macOS, and Linux, while Ledger Live Mobile supports Android and iOS via Bluetooth (for Nano X).
3. What should I do if my device is not detected?
Restart Ledger Live, try another USB port or cable, and ensure the latest Bridge driver is installed if required. Visit support.ledger.com for troubleshooting steps.
4. Why is the recovery phrase so important?
It’s the only way to recover your assets if your device is lost or damaged. Ledger cannot recover it for you — only you control this backup.
5. Can I store multiple cryptocurrencies on one Ledger device?
Yes. You can install multiple apps for different blockchains and manage them simultaneously through Ledger Live.
6. How often should I update my firmware and Ledger Live App?
Check for updates monthly or when Ledger announces a security update. Updating keeps your device compatible and secure.